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DEAR MOE

I BOUGHT MY FIRST SUIT FROM YOU BACK IN THE 80íS DURING MY TENURE AS NEWS AND PUBLIC SERVICE DIRECTOR AT KOKH 25. I WAS ALWAYS IMPRESSED WITH OUR KNOWLEDGE AND ABILITY TO FIND JUST THE RIGHT SUIT WITH THE RIGHT FIT AND THE RIGHT LOOK.


I RECENTLY VISITED YOU WITH A PRE-CONCEIVED IDEA OF WHAT I WANTED IN A NEW SUIT. AFTER TRYING ON SEVERAL THAT I HAD SELECTED, YOU OPENLY AND HONESTLY TOLD ME THAT THEY WERE NOT THE COLOR OR LOOK THAT I NEEDED. I WALKED OUT VERY PLEASED WITH WHAT YOU HAD SELECTED AND WILL WEAR THE AMBASSADOR SHOP SUIT THAT YOU SUGGESTED WITH PRIDE.


RADIO AND TELEVISION IS NOW MORE THAN EVER A VERY COMPETITIVE PLACE. THANKS FOR GIVING US THAT EXTRA EDGE.

Thanks,

RONNIE KAYE
KOMA RADIO


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November 13, 2007

Hello,

I picked up my suit yesterday afternoon and I have to say not inly is it the best looking suit I have ever owned (people have commented) it's also the most comfortable item of clothing I have ever worn. Not only will I buy everything from you in the future but I will have the suits I currently own tailored. I felt pretty confident that I was going to get a great product from you after leaving last week but you really did over deliver.

Thanks,

Steve Cooper
Internal Technical Support


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February 20, 2009

I appreciate the fact that you have great customer service, and I would really appreciate it if another bottle could be sent.

Thank you again, Ernestina Perez


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May 9, 2002

Dear Moe:

Your expertise with men's apparel is much appreciated by those of us who interact with the public, either directly or through the mass media on a daily basis.

From one professional to another, thanks for setting a proper atmosphere in your store and providing the guidance over the years about clothing that is so important for those of us to which appearance is so important.

Sincerely,

George Tomek - George Tomek & Associates

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April 12, 2002

Dear Mo:

Simply put, your operation is amazing! I was referred to you two years ago from co-workers whom I had noticed were always dressed amazingly in both business and casual attire. In the last two years my wardrobe has gone from average to "top of the line" thanks to you! The warm welcome and enjoyable atmosphere of your store transcends any that I've been to across the United States. It's easy to see why you have enjoyed

30 years of success. Great quality, reasonable prices, perfect tailoring and above all...honesty!

You never let me buy a color or style that is not the perfect match. Your "wrinkle free" dress shirts are a miracle. They come out of the dryer ready to wear and have saved hundreds of dollars on my dry cleaning bill. In my field, appearance is critical...Thanks to you, I am always assured of being dressed exquisitely. As I have told you many times, I will never buy men's clothing from anyone but The Ambassador Shop. Please feel free to use my name as a reference and again, thanks for everything.

Jerry Isbell - Xerox Corporation Oklahoma City

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September 6, 2001

Dear Moe:

It is a privilege to be your customer and experience your standard of customer service. In the foodservice industry, SYSCO strives to provide "Sterling" service to our customers. In men's fashion, y pare the definition of "Sterling" service. The service you provide is richer than the fine quality products you sell. You sell fashion, which includes tailoring that fits ME, confidence in my professional appearance and advice on how to maintain my professional image every day. The intangible services you provide are the extras that separate you from the competition.

During the last eight years, I have purchased my business wardrobe almost exclusively from you. The one time I did not represents one error that I will not make again. I have moved from Oklahoma City to Houston, TX and now reside in Nashville, TN. At least once per year during visits to Oklahoma to see friends and family, Lisa and I work the Ambassador Shop into our schedule. The fine quality, fashion, friendly atmosphere and service attitude are always worth my time.

Kevin E. Gordon - Director Of Finance & CFO SYSCO

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February 1, 2001

Dear Mo,

As you know, I am in the Broadcast Television business and everyone knows that you have to look your best when you are on the air. Several broadcasters, who are friends of mine, in the Oklahoma City area, recommended you to me. Finally, I decided to stop by..this was when the world of clothing changed for me. I will never forget walking in the shop to be greeted with a warm handshake, a smile, then came the request of a hot or cold beverage. What was even more surprising, was I was not having my best-dressed day. I was in the area and had not intended to to stop by. I walked into the shop not having shaved in several days, a pair of old shorts and a tee shirt was my winning attire. Still, with all of that, I was treated like royalty. I had no idea that the real fun was about to begin. I have always considered myself to be up on fashion, aware when it comes to dress and appearance. Mo, you took me to the next level. You took the time to show me the difference in a quality suit and a suit that was not worth my time or money. You showed me striking fabrics and you were even able to tell me why other suits that I had purchased elsewhere did not fit to my liking. Needless to say, I was thoroughly impressed. I had not intended on buying a suit that day, but I was back the next day to purchase my first suit. When it arrived in the mail, it fit perfectly and it looked amazing. I remember hitting the air that night. We received at least a dozen calls on how nice I looked. I knew that after that night, I had found the magic keys to my success. I went back later and bought more and the response from the viewers continued. Now, everywhere I go, people inquire about where I purchase my clothing. I am always told how nice I look. In fact, many of my co-workers call me the best dressed man on television. Not long ago, I received an e-mail from a viewer commenting on my dress and appearance. The viewer commented on how they had lived in numerous major cities across the U.S., watched other networks, and felt by far that I was the best dressed person they had ever seen on television. When I showed up with a three-piece suit, the viewers again went wild and the response was overwhelming. I think you are able to see how much your recommendations have influence my career. I want to send you my deepest thanks and my highest praise for the quality of clothing you sell and the customer service you and your wife provide. Not to mention if price is ever an issue, you have numerous sets that allow even the most financially challenged person to walk in and be satisfied. I firmly believe you cannot put a price on a stunning first impression because it lasts forever. I cannot thank you enough. I will never shop anywhere else. I would tell anyone in the corporate world or anyone looking for the right attire for that big interview there simply is no other choice than The Ambassador Shop!

Charles Salsar - Chief Meteorologist ABC 40/29 Ft. Smith, AR

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March 14, 2000

Dear Moe,

I can't express to you enough my thanks for always giving me such an enjoyable experience each and every time I shop at your "House of Style."

My recent visit to the Ambassador Shop for clothing for my business trip to Nevada proved to be most successful. We landed our largest client in our business history.

It is evident your personal attention and commitment along with your high standards of quality and excellence in both products and services helped make the deciding edge.

Thank-you!

Richard Buchanan - Strategic Corporate Solutions

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December 16, 1999

Dear Moe:

I wanted to take a moment of your time and thank you for the outstanding service your company has provided me during the seven years I have been acquainted with you. In the fall of 1992 I purchased my first suit from the Ambassador Shop. Today the suit and tie remain one of my favorite outfits.

I have purchased numerous outfits from you during the past seven years. Everything from suits, sports coats, slacks and shoes. The quality of the clothing and the outstanding service you have provided to me has made me a loyal customer of the Ambassador Shop.

Sincerely,
Dale Rodolph
Sr. VP Eagle Credit Resources Tulsa, OK

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January 4, 2000

Dear Moe and Ambassador Shop Family,

I have been shopping with you and trusting your advice since the mid-1970's. In these nearly 25 years, I have been particularly grateful for your appreciation for quality, your forward thinking judgment regarding style and fashion, and your consistently fair pricing.

Even since moving to Kansas City nearly ten years ago, I still buy all of my suits, sports jackets, slacks, and accessories from you, whether I am in town for a visit or calling you by phone. As you know, over the years, there have been situations where I called to have you send an item I needed without ever having seen the clothing first, because I have never been disappointed by your selection and integrity.

I look forward to each visit in your store, as I am always made to feel immediately at home with the friendliness of your entire family and staff. I look forward to the many years ahead having the opportunity to shop with you, as appearance and presentation are particularly important in my business and one's presentation is universally recognized in any business as a reflection of the individual's character and attention to detail.

You may certainly use this letter in any fashion, which might alert other shoppers of fine clothing that they have finally found a store in which to be comfortable, a man in whom they can trust, and an environment in which shopping actually becomes quite fun!

With warmest regards,
Steven M. Silverstein, M.D. , Kansas City, MO

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February 16, 2000

Dear Moe:

Please accept this letter as an expression of my appreciation for helping me with my apparel needs. As you are my exclusive supplier of suits and shoes since 1980, I have learned to rely on your suggestions and recommendations.

Even after relocating to New Orleans in 1988 the two of you continue to assist me in selecting my suits, shoes, shirts, ties, and socks. We plan our Oklahoma visits to see our family and make time to stop, say hello, and see what's new. We always leave after purchasing a superior product at a great price.

Recently our son returned to New Orleans from a visit to Oklahoma. He told us about the purchase of his first business suit from our friend Moe at the Ambassador Shop.

Good fortune to you and we will see you on the Internet.

Best regards,
Steve Bradshaw, New Orleans, LA

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March 1, 2000

Dear Moe:

Just a line to say thanks and express my appreciation for the quality of clothing, service & friendly atmosphere you've provided. I have been especially impressed with the material in the suits and the tailoring.

You may be assured that I will recommend the Ambassador Shop without hesitation at every opportunity.

Sincerely yours,
James T. Branam, Antlers, Oklahoma

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Dear Moe:

I have doing business with you for over 10 years. In that time I have received numerous compliments on suits, ties, and coats you have recommended.

I am constantly amazed at your ability to remember the suits you have sold me and how each additional suit continues to expand my wardrobe with additional colors and styles. Your "Look" as you call it, will gain attention and complements in any business situation.

Regards,
Mike Thompson
Market Director
Novartis Medical Nutrition

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April 28, 2000

Dear Moe:

Following my last visit to Oklahoma City and to your shop I found myself reflecting about the length, the varied forms, and the importance to me of our association. I would like to thank you for that association.

As you know, I first started coming to you for tailoring services over 25 years ago when you had a small shop on May Avenue. Later, I referred all of my customers to you from a women's specialty store in which I had an interest. It was around that time that you began offering a full line of better men's clothing, and I have been a regular customer ever since. Throughout this time, I have been delighted with the professionalism of your services, the quality and style of your clothes, and the value reflected in your prices.

Since I lived and worked in the general vicinity of your store for most of this period, the logistics of maintaining our relationship were quite easy for me. When I moved to Norman, I was tempted to find a more convenient source for dress clothing, but there was no other store that approached my standards so I continued to drive up to your store to shop. For the last five years I have been living in Southern California, in an area of 14 million people and of stores that dress the stars, and yet I continue to come back (physically and virtually) to Oklahoma to buy essentially all of my dress clothing from you. In short, while I have lived in several parts of the country, and have had the opportunity to shop around the world, I have never found another store that approaches yours in style, quality, and service.

So, I think that I will just stop looking. You know my preferences as well as my present wardrobe. You have my sizes-even though they have expanded somewhat over the years - and somehow can make things fit perfectly even if I am not there to try them on. Your Internet site makes it easy to stay current with the fashions that you have bought and to let you know what I need, and UPS only takes about three days. Couple this with your impeccable and forward-looking fashion judgment and there is simply no need to go ariywhere else, regardless of where I am. I look forward to another 25 years.

Respectfully,

Stephen L. Vargo, Ph.D.
Visiting Professor of Marketing, California



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Thank you so much. Your service is amazing I have never been more pleased with shipping with someone. I'm a customer for life. Again thank you!!!!


John Richmond




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